Telehealth

Online therapy (or telehealth) refers to mental health services and counseling that are provided via the internet or phone rather than in person. While some therapists conduct sessions exclusively online, many others see clients through some combination of video calls, phone calls, and in-person sessions. Most insurance plans cover telehealth services.

 

How Online Therapy Works

My practice uses TheraNest for telehealth sessions because it is fully HIPAA compliant and secure. The sessions may be held completely online or may be interspersed with in-person appointments. We can adjust how appointments are planned and conducted based on your needs.

What equipment do I need to join a session?

You will need the following to join a Telehealth (online therapy) session:

• A computer, tablet, or phone (no applications or software download needed).
• An external or integrated webcam.
• An external or integrated microphone.
• An internet connection with a bandwidth of at least 10 MBPS. We recommend an Ethernet cable over Wifi when possible to ensure you receive the best possible connection through your internet provider.

Do I need a specific internet browser?

If you’re using a Desktop or Laptop, we recommend:

• Google Chrome
• Mozilla Firefox
• Safari

We recommend the below if you’re using a tablet or mobile phone:

• Android – Google Chrome
• iOS (iPhone or iPad) – Safari

How do I join our session?

It’s as easy as clicking the unique link shared by your provider. There are no apps to download .

Join your session from a mobile phone, tablet, or computer. Just click, enter your name, and Join.

Will our sessions be recorded?

No. TheraNest does not allow for session video or audio to be recorded.

 

Making the Most of Online Therapy

Online therapy has a number of upsides that make it worth considering for longtime therapy clients and newcomers alike. It provides a way to connect to start or continue a relationship with otherwise inaccessible therapists. It can save time, and some people may be less self-conscious about going to therapy if they are not traveling to a therapist’s office. Whether online or in person, a strong alliance with a therapist is the best way to guarantee positive results.